Terms of Service

Last updated: 24 October 2026

These terms govern your use of Voxwake, a service operated by Intelligent Syndicate Ltd, registered in England and Wales under company number 17533214 ("we", "us"). By creating an account you agree to them on behalf of yourself and, where applicable, the organization you represent.

The service

Voxwake monitors public Threads content that matches the rules you set, organizes it in an inbox, classifies it and helps your team prepare replies. Features depend on your plan and on the platform permissions we hold at the time. We may improve or change features; we won't remove a core feature of a paid plan during a billing period without notice.

Accounts

• You must be at least 18 and use Voxwake for a business or professional purpose.
• Keep your credentials safe; owners and admins must use two-factor authentication.
• The organization owner is responsible for who has access to the organization.

Your responsibilities

• Connect only accounts you are authorized to manage.
• Review every reply before it is published. AI drafts are suggestions; you are responsible for what your team posts.
• Follow the Meta Platform Terms and the Threads community guidelines: no spam, harassment, bulk unsolicited messaging, impersonation or attempts to get content removed through false reports.
• Don't use Voxwake to build profiles of individuals, for surveillance, or to make decisions about people's eligibility for employment, credit, housing or insurance.
• Don't try to access other organizations' data, overload the service or circumvent plan limits.

Your content and data

You keep all rights to your content. You give us permission to process it only to provide the service. How we handle personal data is described in the Privacy Policy; where we process personal data on your organization's behalf, we act as your processor and our data processing terms apply.

Plans and payment

Plans, prices and limits are shown in the app before you subscribe. Trials end automatically and we never charge without a payment method you added. Subscriptions renew until cancelled; you can cancel at any time and keep access until the end of the paid period. Payments are handled by our payment provider; we don't see your full card details.

Suspension and termination

We may suspend an organization that breaks these terms or platform rules, and we'll tell you why unless the law prevents it. You can delete your organization or account at any time.

Liability

The service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability in any 12 months is limited to the amount you paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

Law and contact

These terms are governed by the laws of England and Wales, and its courts have jurisdiction, without affecting any mandatory consumer rights you may have. Questions: hello@voxwake.com.